Archive for the ‘Dotsub Documentation & Guides’ Category.

Dotsub Upload and Order Changes

The Dotsub platform is transitioning to a more flexible method for uploading and ordering captioning and translations for your videos.

As a part of this change, we are retiring the current “Upload & Order” option, that was available for Enterprise clients on the left-hand side panel.

Old menu:

 

 

 

 

 

 

 

Moving forward, all uploads can be done by clicking the “Post a New Video” option instead.

New menu:

 

 

 

 

 

 

Should you need to add an order for captioning, translation or burn-in services, you can do so from the convenience of your Project Area, by clicking the “Orders” tab and then the plus sign at the upper right-hand corner, to create a new order.

More information on placing orders can be found at the following link: https://help.dotsub.com/customer/en/portal/articles/2679800-placing-orders

This new approach to uploading videos and ordering services increases the flexibility of our platform, giving you access to a wider range of languages that we currently support, while reducing conversion times for your video files.

For Brightcove Users

bclogoIn February of 2016, Brightcove released its newest video player Version 5.  This new Brightcove Player allows publishers to deliver 100% HTML5 to their audience.  Among other benefits, this means that there is complete independence from Flash.  In order to take advantage of this newer, faster technology, Brightcove requires WebVTT format for all new integrations.   Brightcove is also discontinuing support for other file formats and is encouraging clients to move to the WebVTT format before the end of 2017.

Dotsub supports the new Brightcove Player version 5 and provides the required WebVTT format for all new integrations. We will help you convert to the WebVTT format.  In order to convert the existing captions into the new format, you will need to supply Dotsub with the new Brightcove OAuth credentials from the Brightcove account administration panel.  When you are ready contact us via email at [email protected].

On the Dotsub side, we will republish to Brightcove all the links to your old caption and subtitle files in WebVTT format.  How long will it take? It’s usually a matter of a few minutes, but the length of time will depend on many factors such as volume and web traffic. The set-up is completely automated and does not require any human intervention.

If you have any question or concerns, please email [email protected].

Background Information:

https://help.dotsub.com/customer/portal/articles/2022656-brightcove-oauth-getting-started-guide

https://www.brightcove.com/en/blog/2016/02/say-goodbye-flash-brightcove-player-version-5

https://www.brightcove.com/en/blog/2016/12/flash-our-breakup-has-been-long-time-coming-and-its-not-you-its-all-us

https://en.wikipedia.org/wiki/Adobe_Flash

Basic (free) Accounts Can No Longer Upload Video Files

July 15, 2016 – Effective immediately

After monitoring usage for several months, it has become apparent that the free community usage of the Dotsub platform has greatly declined.  This is no doubt due to the rising popularity of sites like Vimeo, Facebook and YouTube – and to the corresponding Dotsub functionality of “Facebook Publish”, “Vimeo Connect” and “YouTube Connect” that allows you to take advantage of them.

Effective immediately, video file uploads from free (Basic) accounts will no longer be possible on Dotsub.

Videos that have been uploaded already will remain accessible for captioning, translation and viewing.

Dotsub Basic Accounts will still be able to: purchase Pro Captions, purchase Pro Translations and purchase web-quality subtitle burn-ins without upgrading to a monthly or yearly subscription.  Basic users can still connect from Vimeo or YouTube.

Dotsub Pro, Enterprise, and eCommerce clients will not be affected in any way.

Dotsub Pro

Upgrading to Dotsub Pro Account for $9.99/month or $99.99/year gives you:

  • Unlimited video uploads
  • No video time limit
  • Purchase Pro Captions
  • Purchase Pro Translation
  • Purchase high-quality subtitle burn-ins

To upgrade from Basic to Pro, go to Menu>My Account>Account Plan>Upgrade, and select Pro.

For more information on upgrading Basic to Pro, visit https://help.dotsub.com/customer/portal/articles/2497631-how-do-i-upgrade-my-account-

Using Facebook Publish, Vimeo Connect, and YouTube Connect

Facebook Publish:  http://blog.dotsub.com/2015/07/08/publishing-dotsub-videos-to-facebook/

Vimeo Connect: http://blog.dotsub.com/2015/04/22/dotsub-vimeo-connect/

YouTube Connect: http://blog.dotsub.com/2015/03/24/dotsub-youtube-connect/

 

For more information, send email to [email protected]

Update: Choosing a Style for Your Captions Guide

We have recently updated our Choosing a Style for your Captions Guide.

This guide covers the basics to differentiate the style and specifications provided by Dotsub.
Our team of dedicated professionals offer both 508-compliant closed captioning for the hearing impaired (including on-screen text and audio descriptions) versus narrative subtitles.