Dotsub is happy to announce our exciting new e-commerce feature! You can now get Dotsub quality product without picking up the phone or long email exchanges . Just upload a video, check a few boxes, use your credit card and we will do the rest, providing you with your captions and translations within 5 business days.
You will still get the excellent service from our project managers and human transcribers and translators that Dotsub is famous for. It’s just that now the way to get them to spring into action on your behalf is so much easier. Everything on our end is exactly the same, including support and timescales.
So how does it work?
You need to be a registered member and you need to upload a video in exactly the same way as before, if you are unclear you can find the instructions here. Once the video has been uploaded you will see an extra option on the My Videos Page.
Click on “Order Transcription, Translation & Video Files” and your journey begins.
Currently, the available options are a subset of our Enterprise service and are the most commonly used choices. If we are missing what you need let us know so that we can determine how we should extend the variety of offerings.
At the moment, the video must originate in English or Spanish and so therefore must be time coded and captioned in English or Spanish. It may then be translated into six languages: Chinese (Simplified and Traditional), French, German, Portuguese (Brazil) and English or Spanish (depending on the original language). You may create a video with burned in captions from any or all of the translations. If you don’t order a burn in you will automatically get a .srt file with the option to download any other standard that Dotsub supports (.stl, .dfxp, .ssa. .vtt, etc). You can also order a soft subtitle file that will allow captions to be displayed on an iOS device.
Once the work has been ordered you will asked to confirm your order and then invited to pay. We accept all major credit cards. Your credit card information is not held on the Dotsub site but is held on a PCI Data Security Standard (PCI DSS) compliant server, so it can be used again for e-commerce transactions from Dotsub.
There are two levels of service available from the e-commerce based service
The Basic Service is free and provides the following functionality:
• 25 minute per video time limit
• Option to purchase professional transcription
• Option to purchase professional translation
• Option to purchase web-quality subtitle burn-ins
We also provide the Professional Service for $9.99 monthly or $99.99 annually for which, in addition to the basic functionality, you also get:
• No per video time limit
• Option to purchase high-quality subtitle burn-ins
The work will be done to our usual high, professional standards and when each part of the work is done (e.g. the French translation is complete) you will receive an email pointing to the video in the Dotsub system. You will be then able to log in to your account and retrieve the products you ordered.
Very simple indeed.